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Terms & Conditions

Terms Of Services

Last Updated: April 22, 2026

1. Definitions & Scope

“Application Services” means the provision of the OphirGrowth platform, including associated automation tools and proprietary materials. “Ordering Document” refers to the specific purchase order or enrollment form executed by the Client that references these Terms. “Authorized User” means any individual permitted by the Client to access the Infrastructure.

2. Authorization & License

Subject to the Client’s compliance with this Agreement, OphirGrowth grants a non-exclusive, non-transferable right to access the Application Services during the Term. This authorization is strictly for the Client’s internal business purposes at the locations identified in the Ordering Document.

3. Intellectual Property & "Ophir Materials"

OphirGrowth and its licensors retain exclusive ownership of all right, title, and interest in the Application Services, including all software, training materials, APIs, and aggregated anonymized data derived from the system’s use. No rights are granted to the Client other than those expressly set forth in the Ordering Document.

4. Usage Restrictions & AI Protections

Client shall not, and shall not permit others to: (i) modify or create derivative works of the platform; (ii) use Ophir Materials to build a competitive product or to train, test, or fine-tune any AI or machine-learning model; (iii) reverse-engineer or attempt to derive the source code of the infrastructure; or (iv) bypass any security device or protection.

5. SMS & Communication Compliance (A2P 10DLC)

Client warrants that all patient acquisition of data follows Data Protection Laws.

Mandatory Disclosure: Msg & data rates may apply.

Opt-out: All automated sequences must support STOP (to end) and HELP (for support) keywords.

Non-Disclosure: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

6. HIPAA & Data Processing (BAA)

OphirGrowth acts as a “Service Provider” and “Business Associate.” Both Parties shall comply with all applicable Data Protection Laws (HIPAA, CCPA). A formal Business Associate Addendum (BAA) is incorporated into this Agreement by reference for any Client providing Protected Health Information (PHI).

7. Customer Systems & Cooperation

Client is responsible for maintaining all information technology infrastructure (Customer Systems) required to access the Services, including high-speed internet and up-to-date browser software. OphirGrowth is not liable for any failure caused by the Client's delay in performing these maintenance obligations.

8. Fees, Taxes & Suspension

Payment: Client shall pay all Fees specified in the Ordering Document.

Suspension: OphirGrowth reserves the right to suspend Services, in whole or in part (including all sub-accounts), for any account where payment is due but remains unpaid. OphirGrowth shall not be liable to the Client or any third party for damages arising from such suspension.

Taxes: Fees are exclusive of any taxes, tariffs, or surcharges assessed by any governmental authority (excluding taxes on OphirGrowth’s income). Client is solely responsible for all such assessments.

9. Limitation of Liability

Except for indemnification obligations, in no event shall either Party be liable for consequential, incidental, or punitive damages. OphirGrowth’s aggregate liability for all losses arising from this Agreement shall not exceed the total Fees paid by the Client to OphirGrowth during the twelve (12) month period preceding the claim.

10. Term, Termination & Governing Law

The Term shall automatically renew for successive one-year periods unless either Party provides 30 days’ prior written notice of non-renewal. This Agreement is governed by the laws of the State of Delaware, and all disputes shall be resolved in the exclusive venue of the Delaware courts.

11. Changes to Terms We reserve the right to update these terms at any time. Your continued use of the site after updates are posted constitutes your acceptance of the new terms.

Unify patient Acquisition. Scale Healthcare Groups. Automate Growth

OphirGrowth provides the high-precision technical infrastructure to bridge the gap between patient care and practice growth. We automate the critical "first touch" to eliminate missed connections, secure every appointment, and dominate local search with a 5-star Google reputation engine — all on autopilot.

Your front desk can't answer every call. Your revenue shouldn't pay the price.

While your team is checking in a patient, another one just hung up — and called the practice down the street. That's not a staffing problem. That's a systems problem.

The leaks costing you every single day:

62% of dental office calls go unanswered

during peak hours — not because your staff is lazy, but because they're already stretched thin

If that was an implant or Invisalign

inquiry, you didn't just miss a call — you missed $3,000 to $5,000. Gone in one ring.

Unanswered reviews and ignored

follow-ups quietly drag down your Google rating while you're focused on patient care

When a patient can't reach you

they don't leave a voicemail — they call the next practice on Google

Overloaded front desk staff means

appointments go unconfirmed — and empty chairs cost you more than you realize

OphirGrowth seals every one of those leaks

—automatically:

Answers every call 24/7 — no missed inquiries, no lost patients

Confirms appointments before they fall through — fewer no-shows, fuller chairs

Responds to reviews and follow-ups — your reputation stays strong on autopilot

Zero extra hires. Your team stays focused on patients in the chair.

Insight and automation at every step of the patient journey

From missed call to booked appointment in under 30 seconds

The moment a call goes unanswered, OphirGrowth's AI fires a personalized text to that patient. It starts the conversation, answers their questions, and gets them scheduled — before they have a chance to call someone else.

Your front desk doesn't lift a finger. Nothing falls through the cracks.

Keep your schedule full and your chairs occupied

Automated SMS and email reminders go out before every appointment with simple YES/NO confirmation logic. Patients confirm with one tap. If they cancel, you're notified instantly so you can fill the slot.

Your front desk doesn't lift a finger. Nothing falls through the cracks.

Turn happy patients into your strongest marketing asset

Right after every visit, patients automatically receive a personalized review request. Happy patients go straight to Google. Unhappy ones are quietly routed to a private form first.

Your rating climbs. Your reputation builds itself.

OphirGrowth Products

—included in every plan

24/7 AI Voice Receptionist

Missed Call Text-Back

Automated Appointment Booking

EHR Calendar Integration

SMS & Email Reminders

No-Show Recovery Campaigns

Google Review Automation

Digital Intake Forms

Custom AI Training for Your Clinic

Dedicated Support

SCHEDULE YOUR 15-Minute Automation Audit TODAY

Go live in under 30 days with expert support

24/7 Automatic Appointment Booking

Never miss an opportunity. Let patients book appointments anytime, day or night, with a fully automated scheduling system that syncs seamlessly with your calendar. Reduce no-shows, save staff time, and keep your schedule full effortlessly.

Smart Call & SMS

Workflows

Once you join, you’ll be paired with a dedicated specialist who guides you through every step of setup. At the same time, smart call workflows and SMS conversations keep your patient communication running smoothly so nothing falls through the cracks.

Total ROI Transparency at Every Step

Through our partnership with OphirGrowth, your live dashboard tracks exact ROI—converting leads into booked appointments and using automated SMS to eliminate costly no-shows.

Get time back

for your patients

In just weeks, you're live and running smoothly. Spend less time on admin and more time delivering great patient experiences.

Ready to stop losing

patients to missed calls?

Book your free 15-minute Automation Audit. Well walk through your current setup, show you exactly where leads are slipping away, and map out what a fully automated patient journey looks

like for your practice.

No long-term commitment. No tech headaches. Just a clear picture of what's possible

We only succeed when your practice grows

Ophirgrowth is a forward-thinking brand focused on driving sustainable growth and long-term success. With a commitment to innovation and strategic excellence, Ophirgrowth helps businesses unlock their full potential in a rapidly evolving world.

PRODUCTS

24/7 AI receptionist

Automated Appointment booking

Google Reputation Management

CRM for ROI leads management

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